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Front Desk Supervisor Job
Date: Mar 3, 2010
Location: Savage, MN, US
Front Desk Supervisor-SAV00275
Description
As a member of the Front Desk team you will assist the Department Head with the overall supervision of the Front Desk department. Consistently deliver a top notch customer experience by using your ability to multi-task along with your engaging and outgoing personality.
Put your best face forward in this high-energy position and ensure that every member has a friendly, inviting, and memorable experience!
Responsibilities
* Greet and service members in a friendly and professional manner * Attentively and promptly respond to member needs * Admit members by scanning their membership cards and appropriately respond to messages regarding the account * Answer and transfer phone calls in a timely and professional manner * Promptly greet walk-in prospective members and quickly contact a Membership Advisor to assist * Attend monthly department meetings * Balance cash drawer, reconcile membership accounts, make necessary corrections and voids * Assist the Department Head in maintaining daily and monthly department budget
Qualifications:
* High school diploma or GED * One-year customer service experience * Basic POS (point of sale) transaction experience * Retail or hospitality experience preferred
Licenses / Certifications / Registration:
* CPR/AED certification required within the first thirty days after hire
Overview and benefits
Life Time Fitness is the ultimate "healthy way of life" company where teams work to meet the needs of the members. Find yourself in a challenging work environment where your team is dedicated to exceeding the member's expectations. At Life Time Fitness, goals are set high and performance drives success. As a member of our team, you'll enjoy a positive and exciting atmosphere while developing lasting relationships with other enthusiastic and highly motivated people!
After a demanding day at work, wind down with a great workout and grab a bite to eat in the LifeCafe. Whether attending a spin class taught by our company founder or heading to the LifeSpa for a relaxing massage, team members are encouraged to maintain a healthy, balanced lifestyle.
Full-time team members receive a complimentary club membership as well as a discount on personal training, LifeCafe, LifeSpa and salon services, and Life Time Fitness nutritional products. Life Time Fitness also offers premier benefits packages for both full and part-time team members including medical, dental, and vision insurance, 401K plans, disability insurance and an employee stock option. Full-time team members receive additional benefits including adoption assistance and life insurance.
Primary Location MN-Savage
Job Level Team Leader
Shift Rotating
Travel No
Description
As a member of the Front Desk team you will assist the Department Head with the overall supervision of the Front Desk department. Consistently deliver a top notch customer experience by using your ability to multi-task along with your engaging and outgoing personality.
Put your best face forward in this high-energy position and ensure that every member has a friendly, inviting, and memorable experience!
Responsibilities
* Greet and service members in a friendly and professional manner * Attentively and promptly respond to member needs * Admit members by scanning their membership cards and appropriately respond to messages regarding the account * Answer and transfer phone calls in a timely and professional manner * Promptly greet walk-in prospective members and quickly contact a Membership Advisor to assist * Attend monthly department meetings * Balance cash drawer, reconcile membership accounts, make necessary corrections and voids * Assist the Department Head in maintaining daily and monthly department budget
Qualifications:
* High school diploma or GED * One-year customer service experience * Basic POS (point of sale) transaction experience * Retail or hospitality experience preferred
Licenses / Certifications / Registration:
* CPR/AED certification required within the first thirty days after hire
Overview and benefits
Life Time Fitness is the ultimate "healthy way of life" company where teams work to meet the needs of the members. Find yourself in a challenging work environment where your team is dedicated to exceeding the member's expectations. At Life Time Fitness, goals are set high and performance drives success. As a member of our team, you'll enjoy a positive and exciting atmosphere while developing lasting relationships with other enthusiastic and highly motivated people!
After a demanding day at work, wind down with a great workout and grab a bite to eat in the LifeCafe. Whether attending a spin class taught by our company founder or heading to the LifeSpa for a relaxing massage, team members are encouraged to maintain a healthy, balanced lifestyle.
Full-time team members receive a complimentary club membership as well as a discount on personal training, LifeCafe, LifeSpa and salon services, and Life Time Fitness nutritional products. Life Time Fitness also offers premier benefits packages for both full and part-time team members including medical, dental, and vision insurance, 401K plans, disability insurance and an employee stock option. Full-time team members receive additional benefits including adoption assistance and life insurance.
Primary Location MN-Savage
Job Level Team Leader
Shift Rotating
Travel No
Nearest Major Market: Minneapolis
Job Segments: Customer Service, Customer Service Representative, Hospitality
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